Learning Exchange & the Holiday Spirit

Happy Holidays from LRNGO!I had just finished giving a presentation on the learning exchange concept at Start Houston for the Houston Lean Startup Circle Meetup Group, when afterward someone came up to me and said it was great timing for this going into the holidays.

I didn’t really get it at first, but as she continued with her analogy, it became evident how appropriate that statement was.  It’s just that I was so used to talking about learning exchange year-round that I hadn’t thought to see the connection.

What she was referring to was how I closed my talk.  I emphasized something that people who use LRNGO already know: when you practice the learning exchange concept to learn, you can’t help but get better at teaching.

Either you get better at teaching and helping others, or no one wants to trade with you—and as they continue doing this, often people begin to see the world differently.

When they meet other people, questions like “What do you do?” and “What service do you provide?” start to become “What do you know?” and “What can I learn from you?”

Eventually, we stop seeing people in terms of what they do, and instead start seeing them in terms of what they know.  It’s a complete re-thinking of social economics.

But what really invoked the holiday spirit for her was the dynamic of the exchange itself.

Do you see the connection?

In a learning exchange, teaching and learning (giving and receiving) are completely dependent on each other. You can’t do one without also doing the other.

No matter what religion you believe or which holiday you celebrate, I doubt you receive without giving.

Even if it were possible to receive without giving in return, imagine how hollow it would seem.

You would only be participating in half of the system, and would never benefit from the results that giving brings.

Partly as a result of that conversation, the team and I are now making plans to change the user terminology and graphics on LRNGO from the keyword “Trade” to “Exchange.”

Learning is a gift, and as with the exchange of gifts, the “exchange” of learning is a more appropriate term than Trade or Barter, which simply insinuates an item or a service.

We’re looking forward to making this update along with many others, and adding a lot of exciting new features soon in 2014.

As we close out the year with users in over 200 countries, here’s wishing everyone a Happy Holiday Season.  May we all celebrate worldwide the exchange of giving and receiving together.

The Radical Learning Exchange

Language Exchange

A learning exchange seminar at the public library.

I decided to come up for air this week long enough to write another blog.  (Yes, it’s been a while!)  I’m going to approach this topic for now from my perspective when dealing with a select few who, for whatever reason, don’t get the idea of free learning exchange.  The overwhelming majority I’ve encountered so far have been enthusiastic, but on those rare occasions when the idea has been met with disdain or indifference, I always wonder why.  What is it that bothers them?

The idea of learning exchange as it pertains to languages between adults has been around for years (if you’re reading my blog, chances are you’ve already heard the phrase “language exchange” across the internet), and the idea of a time bank barter system for services has been around at least since the early 1800’s.

Yet, most people today don’t think in terms of bartering services (or if they do, they have problems finding others who do), and almost no one thinks in terms of bartering knowledge other than languages (except on LRNGO of course!).  So why is that?

When I originally introduced the idea of a peer to peer language exchange community matchmaking program to a local library recently, the idea was met with “we already have a class for that.” “Really?”, I said, “that’s awesome.”  I soon found out she was referring to Spanish and English classes.

She couldn’t fathom, no matter how much I explained it, that 1. there could be a structure for people to match up and learn from each other 2. practicing one-to-one could bridge the disconnect between learning of the subject matter and the actual use in real world situations and 3. people would voluntarily match up to teach their native language in exchange for learning a second language from another person.

In short, I was unable to convince her of the value of learning exchange or to understand the dynamic of bio-feedback that is different when people learn from each other one-to-one.

“Of course, it doesn’t mean the classroom isn’t valuable,” I said, “in fact for many subjects, a structured curriculum is most highly recommended for a basic foundation.  However in those cases, people also almost always benefit from practice and additional feedback of one-to-one learning.  This is why tutors are so popular.” (Blank stare.)

The same week, I had another person tell me that language exchange sounds like a crazy idea because we would be trying to change people’s behavior, so he would need to see data to show that anyone would do it.  (I started to tell him about the 16 million users who at one time were doing it regularly on LiveMocha and other websites too numerous to mention, but decided to drop the subject when he said he had never heard of eBay.)

Finally, I got a very interesting response from a program coordinator at a large church when we talked to her about the idea of bringing a language exchange matching program for Spanish and English to their split congregation as a fun social and educational bridge.  “No thank you,” she said, “we like things the way they are.”  (It was the second part of that sentence that surprised me.  You can draw your own conclusions.)

So why does the idea seem so heretical to some to create a structure for people to match up and learn from each other?  At first, I thought perhaps it was because the idea that one can learn outside of a classroom (ie: the idea that learning takes place everywhere–insert annoying Alanis Morrissette song here) in some people’s minds competes with traditional learning—but as I poked and prodded the uninitiated nay-sayers, it became evident that was acceptable.  They generally got the idea of personal tutors, mentors and coaches—at least as classroom supplements, if not substitutes.

No, as I drilled down to the root of the issue in the case of the people above, it became evident that they started to feel uncomfortable when we removed both volunteerism and currency from the transaction.  They “get” the volunteering and they “get” paying, but for them, bartering knowledge was just a radical concept.

Daniel Ariely’s book “Predictably Irrational” offers some insight. Ariely argues that we live in two worlds simultaneously: The “Market World” where everything is rooted in the exchange of money, goods, competition and cost/benefit analysis; and the “Social World,” where we do favors for other people, and volunteer for charity and community organizations.

Ariely has a useful example to illustrate what happens when you mix the market world with the social world: A day care center was discontent that parents picked up their children late, so they introduced a fine to solve the problem—but instead of reducing the rate of late pickups, the rate rose higher.

Why? By introducing a fine, the day care center switched from the “Social World” to the “Market World,” and the parents felt it was ok to pick up their children late because they paid for it.  For the people I mentioned above, the concept of trading and exchanging knowledge took their social world and their market world, and turned them upside down.

This actually bugged me for a while.  Not because these people would never become LRNGO users (believe me, we don’t have room for everybody yet so I’m just fine with that), but sub-consciously I felt like I should be able to get everyone in the world to see the value in this.  I had shown them real people (both through our seminars and on LRNGO) who made lifelong friends through this process, people who had learned and achieved their goals, and people who thanked us for providing a no cost educational opportunity–all to no avail.

Then I remembered what else these people had in common.  They had never tried it.  In all of our speed-friending events and seminars we’ve ever given for learning exchange, the only complaint I’ve ever heard (other than parking) was that the event and time to meet people is too short.  After trying it, even those who don’t find the right match at first realize the value and opportunity that await when they do.  (It’s like “dating for the mind.”)

I remember one of our speakers, a multi-linguist who speaks seven languages (all learned through language exchange) passionately telling people if they try this, they won’t look at learning the same.  I heard from a member of the audience two months later who told me she found a language partner that night, and they were still meeting once a week…and I remembered his words, “Don’t talk about it, do it–it’s all around you, find someone and learn!”  The idea of social learning and learning exchange may be radical, but an idea is only valuable if you do it.

I no longer feel the need to convert those who are uninspired to the learning exchange concept, because I know they are inspired by other things.  Things they’ve done, things they know about, and things they’ve tried.  The next time I try to tell someone about something I’ve experienced that holds value to me, I’ll remember that too is an exchange, and not every exchange is the right match.  (But when it is, it’s magic.)  🙂

If you’re in the Houston area, feel free to contact me.  I would be happy to do a short 15 minute workshop to set up a learning exchange environment in any adult classroom.

Can People Find You If You Need Extra Work?

Need Extra Work?

Ok, I have to be honest here and say that I just don’t get it.  Last I heard, there were still people looking for work.  If not a full-time job, at least a little extra income on the side.

Yet, we had over 100 inquiries for online ESL instructors a week ago on www.LRNGO.com, and no one was listed. Even now over 50 inquiries for German lessons, and one guy comes up.  It would make sense if we were a middleman, but we’re not.  We are a free directory.

At first, I thought it was just us.  It isn’t.  Doing research on community outreach initiatives yesterday, I had to search for Associations of Non-profits in our state and came upon www.TANO.org.  They have both a job bank that’s free to search, and a free place to list your resume if you’re looking.

In their job bank, they have 51 jobs listed.  You want to know how many resumes?  Are you ready for this?  One.  One person looking for work.  Free to list, and only one person did it.  I guess our economy’s not doing so poorly after all.

When we were looking for employees last year at Teachers 2 Go LLC, we contacted the Texas Workforce Commission and they recommended that we do a resume search on their site, but let us know that only a small percentage of people who are looking for work actually list.  Once again, it’s free.

I don’t know how much money sites like Monster.com and others charge to post your resume or advertise your services, and I can’t count how many middleman sites there are who take advantage…I mean…take a large percentage of your pay.  (Hundreds? Millions maybe?)  So I can understand why people are skeptical, but I can’t understand why someone who wants extra work wouldn’t list in a free directory.  Especially one where you can be contacted directly without giving out your email address or personal information.

On the other hand, those people who do list make it all worthwhile.  Kristen, an online Spanish tutor from Katy TX, personally thanked us when she got her first student through our site https://www.lrngo.com/online-tutors/katy-texas/learn/0010728/teacher and Shaina, a Harvard graduate who tutors test prep in Washington D.C.  https://www.lrngo.com/online-tutors/washington-district-of-columbia/learn/0010815/teacher was smart enough to list in her local area on Craigslist with a direct link to her LRNGO profile. Of course, I’m not even mentioning all those who aren’t looking for jobs who have made friends and found free lessons by trading with each other in person or on Skype in over 257 cities and 61 countries.

Anyway, it’s simple: over 1000 people daily are searching for online lessons in various subjects on LRNGO.  So if you search LRNGO for a subject that you can teach worldwide on Skype and no one comes up–you will be the only one they find if you list. Yes, you will come up first and only, and yes—it’s free.  I know everyone is skeptical.

So for now, those who search to learn a subject or activity where no one teaches it yet will just have to wait.  (Hint: anyone who teaches certain languages online in Eastern Europe might be smart to list right now.)  The early bird gets the worm, and those who take advantage of free directories first will be the ones who are found.